Privacy Policy for OC Well Studio
Effective Date: August 3, 2026
At OC Well Studio, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, communicate with us, or receive services from our practice.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information you voluntarily provide, including:
Name
Email address
Mobile phone number
Mailing address
Appointment requests
Information submitted through contact forms
Marketing preferences
Any information you choose to provide when communicating with our office
We may also automatically collect certain technical information when you visit our website, including:
IP address
Browser type
Device information
Pages visited
Referral source
Website usage statistics
Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
Schedule and manage appointments
Respond to inquiries
Provide customer support
Send appointment reminders
Notify you of schedule changes
Send wellness information, promotions, and marketing communications (only if you have opted in)
Request patient feedback and reviews
Improve our website and services
Comply with legal obligations
SMS Communications
If you choose to opt in, you may receive text messages from OC Well Studio regarding:
Appointment reminders
Appointment confirmations
Schedule updates
Customer care communications
Promotional offers
Special events
Requests for patient feedback and online reviews
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message.
Reply HELP for assistance or contact our office directly.
Your consent to receive SMS messages is not a condition of receiving healthcare services.
Email Marketing
If you subscribe to our newsletter or marketing communications, we may occasionally send educational content, practice updates, wellness tips, and promotional offers.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
How We Share Information
We do not sell your personal information.
We may share information with trusted service providers who assist us in operating our business, including providers of:
Website hosting
Appointment scheduling
Email marketing
SMS messaging
Payment processing
Analytics
Business operations
These providers are only permitted to use your information as necessary to perform services on our behalf.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except with messaging providers as necessary to deliver SMS communications.
Healthcare Information
If you become a patient of OC Well Studio, your protected health information (PHI) is governed by applicable federal and state healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), as well as our separate Notice of Privacy Practices.
This website Privacy Policy applies to website visitors and online communications and does not replace our HIPAA Notice of Privacy Practices.
Cookies and Analytics
Our website may use cookies and similar technologies to:
Improve website functionality
Understand visitor behavior
Measure website performance
Enhance user experience
You can modify your browser settings to refuse cookies; however, some website features may not function properly.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While no method of electronic transmission or storage is completely secure, we take appropriate steps to safeguard the information entrusted to us.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of certain information where permitted by law
Withdraw consent for marketing communications
California residents may also have additional privacy rights under applicable California law.
To exercise your privacy rights, please contact us using the information below.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated Effective Date.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact:
OC Well Studio
Newport Beach, California
Phone: (949) 300-2028
Email:hello@ocwellstudio.com
Absolutely. This should be a Notice of Privacy Practices (NPP), which is required under HIPAA if you're a covered healthcare provider. While every practice should have an attorney review its legal documents, the following is an excellent, patient-friendly version that covers the core HIPAA requirements and is appropriate for OC Well Studio.
Notice of Privacy Practices (HIPAA)
Effective Date: August 3, 2026
THIS NOTICE DESCRIBES HOW YOUR MEDICAL INFORMATION MAY BE USED AND DISCLOSED, HOW YOU CAN ACCESS THIS INFORMATION, AND YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION. PLEASE REVIEW IT CAREFULLY.
OC Well Studio is committed to protecting the privacy and confidentiality of your health information. This Notice explains how we may use and disclose your Protected Health Information (PHI), your rights under the Health Insurance Portability and Accountability Act (HIPAA), and our legal responsibilities regarding your information.
Our Responsibilities
We are required by law to:
Maintain the privacy and security of your Protected Health Information (PHI).
Provide you with this Notice of our legal duties and privacy practices.
Notify you if a breach occurs that may have compromised the privacy or security of your information.
Follow the terms of this Notice currently in effect.
How We May Use and Disclose Your Health Information
We may use or disclose your PHI without your written authorization for the following purposes:
Treatment
We may use your health information to provide, coordinate, or manage your care.
Examples include:
Developing your treatment plan
Coordinating care among providers within OC Well Studio
Referring you to another healthcare provider when appropriate
Payment
We may use or disclose your information to obtain payment for services.
Examples include:
Billing your insurance company (when applicable)
Processing payment
Verifying insurance benefits
Responding to insurance inquiries regarding claims
Healthcare Operations
We may use your information for routine business activities that help us provide quality care.
Examples include:
Quality improvement
Staff training
Licensing and accreditation
Business management
Audits and compliance activities
Appointment Reminders
We may contact you regarding upcoming appointments by:
Phone
Voicemail
Email
Text message (SMS)
Treatment Alternatives and Practice Communications
We may contact you regarding:
Follow-up care
Recommended services
Wellness information
Health-related benefits or services we offer
You may opt out of marketing communications at any time where required by law.
Individuals Involved in Your Care
Unless you object, we may share relevant information with family members, caregivers, or others involved in your care when appropriate.
As Required by Law
We may disclose your information when required by federal, state, or local law, including:
Public health reporting
Court orders
Law enforcement requests when legally authorized
Health oversight activities
Workers' compensation claims
To prevent a serious threat to health or safety
Uses Requiring Your Written Authorization
Certain uses and disclosures require your written authorization, including:
Most disclosures of psychotherapy notes (if applicable)
Most uses of your information for marketing purposes where HIPAA requires authorization
Sale of Protected Health Information
You may revoke your authorization at any time in writing, except to the extent action has already been taken.
Your Rights
You have the right to:
Request a Copy of Your Records
You may inspect or obtain a copy of your health records, subject to applicable laws.
Request Corrections
If you believe information in your record is incorrect or incomplete, you may request an amendment.
Request Confidential Communications
You may ask us to contact you in a particular way or at a particular location.
For example:
Only by mobile phone
Only by email
At a work address instead of your home
We will accommodate reasonable requests whenever possible.
Request Restrictions
You may request restrictions on certain uses or disclosures of your health information.
While we are not required to agree to every request, we will comply when required by law.
Receive an Accounting of Disclosures
You may request a list of certain disclosures we have made of your Protected Health Information.
Receive a Paper Copy of This Notice
You may request a paper copy of this Notice at any time, even if you have agreed to receive it electronically.
Our Communication Practices
To improve your experience, OC Well Studio may communicate with you by phone, email, or text regarding:
Appointment reminders
Appointment confirmations
Schedule changes
Follow-up instructions
Billing questions
Treatment recommendations
Please notify us if your preferred communication method changes.
Website and Online Communications
Our website Privacy Policy governs information collected through our website, online forms, newsletters, and SMS marketing.
This HIPAA Notice applies specifically to your Protected Health Information created or maintained as part of your healthcare.
Changes to This Notice
We reserve the right to revise this Notice at any time. Updated versions will be posted in our office and on our website with a revised Effective Date.
Questions or Complaints
If you believe your privacy rights have been violated, you may contact us directly. Filing a complaint will not affect your care.
OC Well Studio
Phone: (949) 300-2028
Email: hello@ocwellstudio.com
You also have the right to file a complaint with:
U.S. Department of Health and Human Services
Office for Civil Rights
No retaliation will occur for filing a complaint